Automotive Collections Durrett Motor Company - Houston, Texas, United States

  • Job Type: Full Time
  • Category: Account manager,Automotive,Customer Service,Sales
  • Published: 08-11-2020
  • Job Location: Houston, Texas, United States
Job Description:

Do you feel like you need a challenge? Are you bored with your job? Are you seeking clear-cut systems that produce results?

Durrett Motor Company is seeking a “Collector” that shows strength in customer follow-up and administrative tasks.  The appropriate candidate will also excel at the following objectives:

  • Manage the stress that comes naturally with your position.
  • Post customer payments with 100% accuracy.
  • Be more than “collector” by refining your core skills to expand your role within the company and gain more recognition.
  • Exemplify exceptional customer service to customers and colleagues.
  • Reduce current delinquency status and maintain a delinquency of 5% or less.
  • Maintain payment recency above 95%.
  • Handle frustrated, confused, or impatient customers in a professional and patient manner.
  • Collect and report account data to management on a daily basis.
  • Maintain insurance on all active accounts.
  • Demonstrate advanced computer skills that encompass word processing and spreadsheets.

Durrett Motor Company is a family owned and operated pre-owned auto dealership that has been serving the community for over 34 years.  

Benefits to joining our team:

  • 5-day work week
  • Paid vacations every 12 months
  • Weekly Pay Plan
  • Medical Insurance available for the entire family (Company pays a portion of employee’s premiums)
  • Retirement Plan Available with matching funds


Job Requirements:
  • Bilingual is a plus! English/Spanish - not required
  • Proficient at Word, Excel & Outlook
  • 2 years administrative experience
  • Previous collections experience preferred
  • Must be able to work Saturdays
  • Quickbooks experience a plus